Flexible pricing that grows with you
Mercat Chat is currently running a Pilot Program. We’re working closely with our first partners to define fair, scalable pricing — from small stores to global brands.
Join the Pilot ProgramPricing philosophy
Simple, predictable pricing based on the number of orders created by your AI agent. No surprises — just scale as your sales grow.
Fixed monthly rate
Each plan includes a monthly order limit processed by your AI agent — pay a single predictable price that scales with your volume.
No setup fees for SaaS stores
Connect instantly with Shopify, Nuvemshop, and other supported SaaS platforms. Custom integrations may include a one-time onboarding step.
Personalized AI tone
Every business has its voice. All plans include the ability to customize your agent’s personality and brand tone — no paywall.
Compare plans
Choose the plan that matches your sales volume and integration needs.
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Orders created per month | 1,000 | 10,000 | Unlimited |
| Channels supported | Standard integrations | All available integrations | All available + custom |
| Agent customization ❔ | Default | Extended | Extended |
| Product catalog sync | ✔ | ✔ | ✔ |
| Analytics dashboard | Basic | Advanced | Advanced + API |
| Multi-store management | – | Optional | ✔ |
| Advanced business rules & automations ❔ | – | – | ✔ |
| Setup fees ❔ | Custom quote | Custom quote | Custom quote (volume discount) |
| Service Level Agreement (SLA) ❔ | Standard | Enhanced | Custom |
Starter
- Orders: 1,000
- Channels: Standard integrations
- Agent customization: Default
- Catalog sync: ✔
- Analytics: Basic
- Multi-store: –
- Business rules: –
- Setup fees: Custom quote
- SLA: Standard
Growth
- Orders: 10,000
- Channels: All available integrations
- Agent customization: Extended
- Catalog sync: ✔
- Analytics: Advanced
- Multi-store: Optional
- Business rules: –
- Setup fees: Custom quote
- SLA: Enhanced
Enterprise
- Orders: Unlimited
- Channels: All available + custom
- Agent customization: Extended
- Catalog sync: ✔
- Analytics: Advanced + API
- Multi-store: ✔
- Business rules: ✔
- Setup fees: Custom quote (volume discount)
- SLA: Custom
Join the Mercat Chat Pilot Program
Partner with us as we refine Mercat Chat’s AI agents. Pilot partners get early access, personalized support, and direct influence over the platform’s roadmap.